Property Management Systems (PMS)

Braidwood has access to proven industry leaders of Property Management Systems (PMS) and assist our clients whenever there is a need to install or upgrade their PMS. We work with these leading providers to arrange for pricing, in person or on-line demonstrations, training, installation and support.

There are many providers of Hotel Property Management Systems (PMS). Some operate from a server located within the hotel while others operate from an external server over the internet. Whereas the second option is attractive in that it reduces the up front cost of purchasing the necessary hardware there are potential issues if and when the Internet goes down.

The hotel PMS not only manages the total guest stay and the front desk function but provides also a seamless interconnectivity with standard “back office" accounting software allowing the hotel to manage the night audit and daily revenue reports to name a few. It also integrates with the hotel’s reservation system providing guests with real time access to inventory and rates, the ability to make, revise and cancel reservations and receive a confirmation of their booking.

The PMS should also have the capability of integrating with the hotel’s food & beverage Point of Sale (POS) systems as well as the hotel’s call accounting system.