Recruitment and Selection

Braidwood offers our client hotels assistance with recruiting a hotel General Manager and other senior members of the hotel’s management team.

Braidwood does not advocate nor encourage the “warm body" theory of recruitment and selection i.e. any “body" is better than nobody. However, recruiting the best available talent can be a frustrating process for Owners of small and medium sized hotels given that there are compensation limits attached to recruiting talent that has both the maturity and experience to produce the expected results.

People buy people! Hotels are merely bricks and mortar; it is the people or the staff within each hotel that make the difference. It is the hospitality service they provide, their attention to detail and their determination to improve the overall guest experience that set hotels apart. They are what make great hotels – great!

When working with Owners under a management agreement Braidwood assumes the management of and responsibility for the hotel Human Resources functions; recruiting senior management that are accountable to us for the day-to-day operation of the owner’s assets and profitability of their hotel.